PRIVACY POLICY | Terra Patria Ltd

This Policy sets out the obligations of Terra Patria, regarding retention of personal data collected, held, and processed by the Company in accordance with EU Regulation 2016/679 General Data Protection Regulation (“GDPR”).

The GDPR defines “personal data” as any information relating to an identified or identifiable natural person (a “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

The GDPR also addresses “special category” personal data (also known as “sensitive” personal data). Such data includes, but is not necessarily limited to, data concerning the data subject’s race, ethnicity, politics, religion, trade union membership, genetics, biometrics (if used for ID purposes), health, sex life, or sexual orientation.

Under the GDPR, personal data shall be kept in a form which permits the identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed.

In addition, the GDPR includes the right to erasure or “the right to be forgotten”. Data subjects have the right to have their personal data erased (and to prevent the processing of that personal data) in the following circumstances:

Where the personal data is no longer required for the purpose for which it was originally collected or processed (see above)
When the data subject withdraws their consent
When the data subject objects to the processing of their personal data and the Company has no overriding legitimate interest
When the personal data is processed unlawfully (i.e. in breach of the GDPR); or
When the personal data must be erased to comply with a legal obligation

This Policy sets out the type(s) of personal data held by the Company for subscription to the newsletter purposes and the period(s) for which that personal data is to be retained, the criteria for establishing and reviewing such period(s), and when and how it is to be deleted or otherwise disposed of.

Information We Collect

We may collect personal information from you when you interact with our coaching services, visit our website, or communicate with us. This may include:

Contact information such as name, email address, phone number, and mailing address.
Information provided when you participate in coaching sessions, workshops, or other programs.
Payment and billing information for services rendered.
Any other information you voluntarily provide to us.

How We Use Your Information

We may use your personal information for the following purposes:

Providing coaching services and support tailored to your needs.
Communicating with you about our services, updates, and promotions.
Processing payments and billing for services rendered.
Responding to inquiries, requests, or feedback.
Analyzing website usage and improving our services and user experience.
Complying with legal obligations and enforcing our policies.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

Disclosure of Information

We may disclose your personal information to third-party service providers or partners who assist us in providing our services, processing payments, or managing our website. We may also disclose your information if required by law or to protect our rights, property, or safety.

Your Choices

You have the right to access, correct, or delete your personal information. You may also opt-out of receiving promotional communications from us by following the instructions provided in the communication. Please note that even if you opt-out, we may still send you transactional or administrative messages related to our services.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of these sites before providing any personal information.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to delete such information.

Changes to This Policy

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at mary@terrapatria.com.

By using our coaching services or accessing our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Last updated: 2 August 2024